What’s Your Excuse for Not Starting Your Kiosk Project?

Have you ever wanted to start your kiosk project, but found an excuse to delay the launch and the project fizzled?

Assuming the project is worth doing, then why does this happen? I think in many cases it’s because we let our fears of the unknown get in the way.

Here are a few of the reason’s I’ve encountered why some of our potential clients get cold feet and their kiosk project and never get started.

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System Downtime May Be Costing You More Than You Think

Does your system have too much downtime and you don’t even know it?  Are your customers running away to your competitors without your knowledge?

The answer may be YES if your system experiences regular downtime and worst of all you may not even be aware of the extent of the damage until your reputation has been irreparably tarnished.

The term ‘downtime’ derives from when a system, combination of systems, or any application or service is unable to perform a desired operation. Downtime can be expected and scheduled, such as planned maintenance, or it can be an unintended interruption of service such as a server overload or device failure.

This article is intended to help broaden your thinking about the costs and types of system downtime.

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How to Integrate an MEI Bill Acceptor into Your Website with JavaScript

Easily integrate MEI bill acceptors into your website
MEI SC Series Bill Acceptor

It’s easy to integrate an MEI bill acceptor into your website with a little JavaScript and KioskSimple.  This article will include a detailed code example so you can try it out for free.

You’re probably reading this article because you’ve decided to create a website which needs to accept cash payments.  Maybe your website is running on a self-service kiosk or tablet and is attached to an MEI bill acceptor.

This example will work for any MEI bill acceptor which uses the MEI EBDS protocol.  At the time of this writing this includes the MEI AE and SC series bill acceptors. Continue reading “How to Integrate an MEI Bill Acceptor into Your Website with JavaScript”

How to Use a Credit Card Reader to Populate Payment Fields on a Website in JavaScript

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Magtek USB HID credit card reader

Want to automatically populate the payment fields on your website with a credit card reader?  We’ve made this really easy to accomplish using a little JavaScript, KioskSimple and a Magtek credit card reader.

I’m guessing you’re reading this article because you’ve decided to place your Ecommerce website on a self-service kiosk and want to save time with data entry when processing payments.

In this example I’ll create a simple HTML payment form and use JavaScript to communicate with a Magtek credit card reader to auto-populate the payment fields. Continue reading “How to Use a Credit Card Reader to Populate Payment Fields on a Website in JavaScript”

5 Pitfalls to Avoid When Dispensing Cash from Your Kiosks

Dispense cash from your kiosk with a bill recycler
Dispense cash from your kiosk like a human cashier with a bill recycler

Now that you’ve decided to dispense cash from your kiosk with a bill recycler I want to make you aware of the pitfalls to avoid. Dispensing cash can be invaluable for making change to your customers like a human cashier, but also introduces several new challenges which we’ll address in this article.

Most people familiar with bill acceptors think of a bill recycler as simply an add-on component which dispenses cash, but this is far from the case.

Dispensing bills greatly increases the complexity of the device and the logic required by your kiosk application in order to gracefully complete a cash transaction.

Don’t worry, all of these challenges can be overcome with careful planning and the reduced cashier expenses will be well worth the investment. Continue reading “5 Pitfalls to Avoid When Dispensing Cash from Your Kiosks”

EMV Compliance vs. PCI Compliance

Ingenico iSelf-Series Kiosk EMV DeviceWhat’s the difference between EMV compliance and PCI compliance?  The short answer is they’re both guidelines for protecting cardholder data for the purpose preventing fraud, but they focus on different elements of the credit card transaction.

“To clarify it even further and more simply, PCI is about making sure the card data doesn’t get stolen and is secure in the first place and EMV is making sure if the data IS stolen that the content is rendered useless.” – CPI PCI and EMV: What’s the difference? Continue reading “EMV Compliance vs. PCI Compliance”

A Kiosk SDK Makes Accepting Payments Simple

KioskSimple kiosk SDKWe’ve made it easy to start accepting cash and credit card payments from your self-service kiosk by using the KioskSimple kiosk SDK.  Our kiosk SDK abstracts the complicated logic of several popular payment devices and greatly lowers the learning curve thereby saving you significant development costs.

Benefits of the KioskSimple kiosk SDK:

  • Speeds up development to save you time and money
  • Allows you to switch between supported payment devices with little to no code rework
  • Supports .NET WPF and JavaScript
  • Detailed code examples in C# and JavaScript
  • Free developer support included

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EMV Capable Card Readers, PIN Pads and Contactless Readers for Self-Service Kiosks

Ingenico kiosk EMV chip and PIN and contactless readerThe following is a list of EMV capable card readers, PIN pads and contactless card readers that are designed specifically for self-service environments like a kiosk.  As we’re beginning research and development on adding EMV capabilities to our US-based kiosk applications it makes sense to take inventory of the available EMV capable devices specifically designed for the self-service kiosk industry and weigh all of our options.  This is why I’m taking the time to assemble this list of EMV capable payment devices which will likely grow as the looming October 2015 EMV liability shift draws nearer. Continue reading “EMV Capable Card Readers, PIN Pads and Contactless Readers for Self-Service Kiosks”

Easily Integrate Popular Kiosk Devices with the KioskSimple Developer API

Integrate payment devices with you kiosk applicationDoes your kiosk application need to support accepting payments or possibly integrate with some elaborate biometric device?  If so then we’ve got a solution that your developers will love.  The KioskSimple Developer API is specifically designed to make it easier, simple even, to integrate popular kiosk devices with your kiosk application.  We’ve provided code examples in .NET WPF C# for native Windows applications and JavaScript for websites to get your started quickly.  Our developers have done all the heavy lifting by creating an abstracted interface (aka API) for popular kiosk devices so you don’t have to understand all of the ins and out of these intricate devices.

Here are just a few examples of the sort of kiosk devices our API supports:

  • Credit Card Readers
  • Bill Acceptors
  • Coin Acceptors
  • Biometrics
  • Thermal Printers
  • Webcams

Continue reading “Easily Integrate Popular Kiosk Devices with the KioskSimple Developer API”