Expert advice for developing, deploying and managing self-service kiosks
Need to connect with your customers and better understand their needs? A customer survey kiosk is a great way to gather continuous feedback.
Customer survey kiosks can be placed at convenient locations throughout your retail establishment, or brought directly to customers on mobile tablets.
In this article we’re going to discuss how the world’s most popular free online survey tool SurveyMonkey can be used with KioskSimple to create a simple customer survey kiosk.
Your Net Promoter Score® (NPS®) helps determine how likely your customers are to recommend you to others.
According to SurveyMonkey
NPS is a highly regarded loyalty metric that people at companies like yours use to collect the customer feedback they need to inform their business strategy. It’s seen by any as a better indicator of customer loyalty than traditional customer satisfaction surveys.
In this article we’re going to discuss how the world’s most popular free online survey tool SurveyMonkey can be used with KioskSimple to create a Net Promoter Score® survey kiosk.
NPS®, Net Promoter® & Net Promoter® Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld
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A customer satisfaction survey kiosk is an excellent way to stay in touch with your customers and maximize sales.
Through the use of a customer satisfaction survey kiosk, you’ll continuously gain valuable insights about what your customers expect from your products and services and learn about hidden shortcomings that could be stunting sales.
In this article we’re going to discuss how the world’s most popular free online survey tool SurveyMonkey can be used with KioskSimple to create a simple customer satisfaction survey kiosk.
Continue reading “How to Create a Customer Satisfaction Survey Kiosk”
