Bill jams are commonplace when your kiosk accepts cash payments. No matter how advanced the bill acceptor, there’s always that guy that inserts a bill covered in mud, or something worse, and gums up the device.
Rather than paying to rush out a support tech to clear the jam consider the option of running a backup bill acceptor. Continue reading “How to Deal With Bill Jams at Your Kiosk”
I’ve had the pleasure of deploying payment kiosks across the United States and a reoccurring issue I’ve encountered is dealing with “jammed up” bill and coin acceptors.
In my experience this occasionally happens to even the highest quality payment devices. In this article I’m going to detail the redundancy strategies we employ in our client’s payment kiosks to help maximize their ROI and minimize downtime. Continue reading “How to Avoid Costly Downtime with Your Payment Kiosk”