8 Signs of an Amateur Touchscreen Kiosk Application

kiosk out of orderHave you ever been using a self-service kiosk and thought to yourself “that’s obviously not right?”  Anyone who uses kiosks on a regular basis has at some point interacted with a kiosk that was less than professional.  As a kiosk software company we’ve had the privilege of developing kiosk applications deployed across the US and I’ve compiled a list of signs of an amateur kiosk application so you can avoid these same mistakes.

1. The artwork on the kiosk screens looks like generic clipart or is inconsistent

Usually this happens because the kiosk designer doesn’t have access to a graphic artist or the client has their own ideas on what’s “acceptable” artwork.  Fortunately we have an excellent graphic designer on staff but we’ve experienced the latter where clients will send us generic clipart for buttons and ask to have them put on the kiosk.  We try our best to talk them out of this but sometimes to no avail.  If you’ve seen our website KioskSimple.com you’ll notice we use a lot of hand drawn artwork that all meshes together nicely to give a consistent and professional theme with the occasional clipart thrown in for humor. Continue reading “8 Signs of an Amateur Touchscreen Kiosk Application”

Blocking Ctrl-Alt-Del and Other Windows Shortcuts on Your Kiosk

Filter ctrl-alt-del on your kiosk applicationPreventing malicious users from tampering with the Windows operating system on your kiosk necessitates that system keystrokes like Ctrl-Alt-Del be blocked.  This can be surprisingly difficult since Windows doesn’t give you a built in method for doing this.  The next logical step would be to have your kiosk application filter out these keystrokes which turns out to be a problem since your kiosk application is running in user move not kernel mode (see user mode vs. kernel mode explanation).

This leaves you with three options:

  1. Create a kernel mode upper filter driver that listens for system keystrokes and discards them before they reach the operating system.
  2. Use a 3rd party kiosk lockdown software that filters keystrokes for you.
  3. Replace the physical keyboard with a touchscreen keyboard that does not include any modifier keys (i.e. Ctrl, Alt, Shift, Windows Key, etc…)

Continue reading “Blocking Ctrl-Alt-Del and Other Windows Shortcuts on Your Kiosk”

6 Reasons to Develop Your Kiosk Application as a Native Windows Application

.NET WPF kiosk application developmentIn a previous article I briefly covered my thoughts on the pros and cons of developing a kiosk application as a website.  In this article I’ll be exploring the pros and cons of developing your kiosk application as a native Windows application (i.e. a .NET WPF kiosk application).  It boils down to a case of client-side vs. server-side and deciding which approach best fits your needs. My goal for this 2-part series is to define the pros and cons of each approach to better help kiosk application developers make an informed decision. Continue reading “6 Reasons to Develop Your Kiosk Application as a Native Windows Application”

Integrating a Webcam Into Your Kiosk Application

Integrate popular webcams into your kiosk application with KioskSimple
Add support for modern webcams to your kiosk application

Adding a webcam to your kiosk application can go a long way to improve the security of your kiosk.  In the case of disputed credit card charges (i.e. chargebacks) it can help to have a picture of the customer swiping the card in question.  One of our main goals with KioskSimple was to make it really easy for kiosk application developers to integrate popular kiosk devices, like webcams, into their kiosks.  The KioskSimple developer API supports integrating a webcam into your website or .NET WPF kiosk application and we have code examples to get you started. Continue reading “Integrating a Webcam Into Your Kiosk Application”

Getting Started Developing Kiosk Software – Part 3 Avoiding The Pitfalls Of Payment Kiosks

KS_creditcard_bottom_cornerThis is my third and final article in a series titled “A Beginners Guide to Developing Kiosk Software.”

In this article I’m not even going to attempt to delve into the specifics of developing support for accepting payments because there is a huge variation between payment devices and their interfaces.

What I am going to cover is the decision making process you as a developer or business owner need to carefully step through when you decide to make your kiosk accept payments.

If you have any questions about a specific payment device please shoot me a message on one of my social media channels listed at the end of this article. Continue reading “Getting Started Developing Kiosk Software – Part 3 Avoiding The Pitfalls Of Payment Kiosks”

5 Reasons to Develop Your Kiosk Application as a Website

website kiosk application developmentIn a previous article on getting started developing kiosk software I briefly covered my thoughts on the pros and cons of developing kiosk applications as a website vs. a native Windows application.

It boils down to a case of client-side vs. server-side and deciding which approach best fits your needs.

My goal for this 2-part series is to define the pros and cons of each approach to better help kiosk application developers make an informed decision. Continue reading “5 Reasons to Develop Your Kiosk Application as a Website”

Integrating the MEI BNR (Bulk Note Recycler) Into Your Kiosk Application

Integrate the MEI BNR bulk note recycler with your kiosk application
MEI Bulk Note Recycler

If you need your kiosk application to dispense bills like an ATM then the MEI BNR is a perfect choice.  The MEI BNR is probably the best performing and most complicated bill acceptors we’ve ever had the pleasure to work with and we wanted to make it easy for KioskSimple users to integrate this bill recycler into their kiosk applications.  The KioskSimple developer API makes it a breeze to integrate the MEI BNR with your website or .NET WPF native Windows application.

We can tell you from extensive experience that integrating the MEI BNR into your kiosk application WITHOUT KioskSimple typically takes several months, but by using KioskSimple you can shave that down to hours not months.  This is because our experienced developers have already done all the heavy lifting by creating an abstracted and developer-friendly API.  To get you started quickly we’ve create MEI BNR code examples in JavaScript and .NET WPF C# Continue reading “Integrating the MEI BNR (Bulk Note Recycler) Into Your Kiosk Application”

Integrating Magtek Credit Card Readers Into Your Kiosk Application

magtek credit card reader can be integrated into your kiosk application
Magtek Credit Card Reader

We really like the Magtek credit card readers and wanted to make them simple to integrate with your kiosk application using our KioskSimple developer-friendly API.  Credit cards are clearly the most popular form of payment being accepted by payment kiosks today and with just some minor code changes your kiosk application can begin accepting credit card payments also.  The KioskSimple developer API supports integrating Magtek credit card readers into your website or .NET WPF kiosk application and we have code examples to get you started. Continue reading “Integrating Magtek Credit Card Readers Into Your Kiosk Application”

Integrating MEI Bill Acceptors Into Your Kiosk Application

MEI SC Series bill acceptor
MEI SC Series Bill Acceptor

Since you’re reading this article you’re probably wanting to add support for accepting payments from an MEI bill acceptor into your kiosk application.  If this is the case then we think you’ll be pleasantly surprised just how easy this is to accomplish when you use the KioskSimple API.  One of the main draws of KioskSimple is just how simple we make it to integrate with popular kiosk payment devices like MEI bill acceptors.  KioskSimple currently supports the MEI AE and SC series bill acceptors along with the MEI BNR (Bulk Note Recycler). Continue reading “Integrating MEI Bill Acceptors Into Your Kiosk Application”

Building a .NET WPF Kiosk Application Is Easy With KioskSimple

.NET kiosk application, WPF kiosk application, C# kiosk applicationIf you’re planning to build a .NET kiosk application in WPF then you’ll be pleasantly surprised just how easily this can be accomplish by using the KioskSimple developer API.  One of our main goals for KioskSimple was to provide a .NET WPF developer friendly platform that would make it simple to develop powerful WPF kiosk applications in C#.  We take care of securing the kiosk so you can focus on developing your WPF kiosk application. Continue reading “Building a .NET WPF Kiosk Application Is Easy With KioskSimple”