Have you ever been using a self-service kiosk and thought to yourself “that’s obviously not right?” Anyone who uses kiosks on a regular basis has at some point interacted with a kiosk that was less than professional. As a kiosk software company we’ve had the privilege of developing kiosk applications deployed across the US and I’ve compiled a list of signs of an amateur kiosk application so you can avoid these same mistakes.
1. The artwork on the kiosk screens looks like generic clipart or is inconsistent
Usually this happens because the kiosk designer doesn’t have access to a graphic artist or the client has their own ideas on what’s “acceptable” artwork. Fortunately we have an excellent graphic designer on staff but we’ve experienced the latter where clients will send us generic clipart for buttons and ask to have them put on the kiosk. We try our best to talk them out of this but sometimes to no avail. If you’ve seen our website KioskSimple.com you’ll notice we use a lot of hand drawn artwork that all meshes together nicely to give a consistent and professional theme with the occasional clipart thrown in for humor. Continue reading “8 Signs of an Amateur Touchscreen Kiosk Application”
Preventing malicious users from tampering with the Windows operating system on your kiosk necessitates that system keystrokes like Ctrl-Alt-Del be blocked. This can be surprisingly difficult since Windows doesn’t give you a built in method for doing this. The next logical step would be to have your kiosk application filter out these keystrokes which turns out to be a problem since your kiosk application is running in user move not kernel mode (see user mode vs. kernel mode explanation).
This leaves you with three options:
Create a kernel mode upper filter driver that listens for system keystrokes and discards them before they reach the operating system.
Adding a webcam to your kiosk application can go a long way to improve the security of your kiosk. In the case of disputed credit card charges (i.e. chargebacks) it can help to have a picture of the customer swiping the card in question. One of our main goals with KioskSimple was to make it really easy for kiosk application developers to integrate popular kiosk devices, like webcams, into their kiosks. The KioskSimple developer API supports integrating a webcam into your website or .NET WPF kiosk application and we have code examples to get you started. Continue reading “Integrating a Webcam Into Your Kiosk Application”
If you need your kiosk application to dispense bills like an ATM then the MEI BNR is a perfect choice. The MEI BNR is probably the best performing and most complicated bill acceptors we’ve ever had the pleasure to work with and we wanted to make it easy for KioskSimple users to integrate this bill recycler into their kiosk applications. The KioskSimple developer API makes it a breeze to integrate the MEI BNR with your website or .NET WPF native Windows application.
We really like the Magtek credit card readers and wanted to make them simple to integrate with your kiosk application using our KioskSimple developer-friendly API. Credit cards are clearly the most popular form of payment being accepted by payment kiosks today and with just some minor code changes your kiosk application can begin accepting credit card payments also. The KioskSimple developer API supports integrating Magtek credit card readers into your website or .NET WPF kiosk application and we have code examples to get you started. Continue reading “Integrating Magtek Credit Card Readers Into Your Kiosk Application”
Since you’re reading this article you’re probably wanting to add support for accepting payments from an MEI bill acceptor into your kiosk application. If this is the case then we think you’ll be pleasantly surprised just how easy this is to accomplish when you use the KioskSimple API. One of the main draws of KioskSimple is just how simple we make it to integrate with popular kiosk payment devices like MEI bill acceptors. KioskSimple currently supports the MEI AE and SC series bill acceptors along with the MEI BNR (Bulk Note Recycler). Continue reading “Integrating MEI Bill Acceptors Into Your Kiosk Application”
If you’re planning to build a .NET kiosk application in WPF then you’ll be pleasantly surprised just how easily this can be accomplish by using the KioskSimple developer API. One of our main goals for KioskSimple was to provide a .NET WPF developer friendly platform that would make it simple to develop powerful WPF kiosk applications in C#. We take care of securing the kiosk so you can focus on developing your WPF kiosk application. Continue reading “Building a .NET WPF Kiosk Application Is Easy With KioskSimple”