Developer Archives - The KioskSimple Blog

6 Tips for Boosting Customer Engagement at Your Kiosks

It’s Sunday morning and you’re fiending for a Sausage Egg McMuffin as you walk into McDonald’s. Near the checkout line you’re faced with a row of self-service kiosks and the choice to either order from a kiosk, or a cashier.

That first screen you see on the kiosk (the kiosk attract screen) is a major determining factor in influencing if you opt to order from the kiosk, or the teenager behind the counter.

Since the point of deploying our kiosk is to promote self-service, using the kiosk is obviously the desired outcome. In this article I’m going to cover the key components for creating an engaging kiosk attract screen to help your customers choose your kiosk over interacting with your staff.

Your kiosk attract screen must incorporate the following:

Clearly communicate your kiosk’s purpose
Convey the benefit of using your kiosk
Use short, large and easily readable text
Incorporate eye-catching photography
Be relevant to your customer demographic

How to Run Your Website Using Kiosk Browser Software

Need to run your website on a public facing kiosk or tablet? In this article we’re going to cover the basic steps, including configuring the kiosk browser software.

This article will cover:

Device selection (kiosk or tablet)
Configuring the kiosk browser software
Deployment

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How to Lockdown Your Browser – KioskSimple Kiosk Browser Lockdown

If you’re planning to run your website on a public facing PC or tablet, it’s not hard to imagine what could go wrong if a malicious user were to hijack control of your web browser. KioskSimple is the kiosk browser lockdown software designed specifically to secure your web browser.

Recently a pornographic video appeared on a kiosk touchscreen at Washington D.C.’s Union Station which was caused by someone who gained access to the kiosk’s desktop operating system that was not properly secured.

Continue reading to learn how KioskSimple kiosk browser lockdown software can help secure your public facing kiosks and tablets.

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How to Put Google Forms on a Kiosk

In this article, we’re going to cover how to use Google Forms on a kiosk. Since Google Forms kiosk mode does not exist, we decided to create an easy solution for easily and securely deploying Google Forms to a kiosk or tablet.

The process is simple, first you’ll create your Google Form and then deploy it to your kiosk using the browser lockdown software KioskSimple.

KioskSimple makes it a breeze to securely deploy Google Forms in kiosk mode and helps prevent malicious user tampering.

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KioskSimple 1.4.5 Released

This build contains the following updates to KioskSimple:

New Features:

Allows the browser to access the webcam and mic for meeting/chat applications
Prevent users from defining invalid keystroke combo for exiting KioskSimple
Added real-time validation of Windows auto-login user credentials
Updated Chrome Engine to latest version

To update KioskSimple simply run the KioskSimple Config tool and click the icon at the top menu with the cloud and arrow through it then select UPDATE ALL.

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How to Put Your Training Videos on a Kiosk

Training video kiosks are a great way to save on training costs for your employees and educate customers on how to use your products and services.

In this article, I’m going to show you how to easily put your YouTube videos on a kiosk using our kiosk software KioskSimple.

This article will cover all the necessary steps to deploy your training video kiosk.

I’ll also include full source code for a basic training video website that’s responsive so it looks great on most tablets.

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KioskSimple 1.4.4 Released

This build contains the following updates to KioskSimple:

New Features:

Option to return the user to the home page if the user is idle for the configured timeout.
Option to purge browser cache when KioskSimple is first started.
Option to allow OS to handle URL prefix by launching 3rd party applications (i.e. mailto: launching Outlook).
Display a detailed error message if the browser fails to load a webpage.
Automatically handle links that try to open a new browser window/tab (target=”_blank”) in the current browser window.

Bugs Fixed:

Fixed issue with page not having focus in Chrome Engine when page is initially loaded.
Installer prompts the user to reboot after installing to ensure the keyboard filter driver is loaded.

Why It’s Critical to Set a Budget for Your Custom Kiosk Project

Why do I need to set a budget for my custom kiosk project? Just tell me how much it will cost!

I’ve heard this countless times when talking to potential customers and it’s probably what you’re thinking right now.

Many customers get uncomfortable when we begin talking about money when it comes to their custom kiosk project. This is because there is a common misconception that the development firm determines the cost of the project.

The reality is that when you’re dealing with a custom kiosk project (custom is the key word here, meaning not an off-the-shelf solution) the majority of the cost is determined by the selections you make.

So why do we need to know your budget?

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