Why do I need to set a budget for my custom kiosk project? Just tell me how much it will cost!
I’ve heard this countless times when talking to potential customers and it’s probably what you’re thinking right now.
Many customers get uncomfortable when we begin talking about money when it comes to their custom kiosk project. This is because there is a common misconception that the development firm determines the cost of the project.
The reality is that when you’re dealing with a custom kiosk project (custom is the key word here, meaning not an off-the-shelf solution) the majority of the cost is determined by the selections you make.
So why do we need to know your budget?
We need to know your budget so that during our kiosk design process we can help you make selections to keep the project cost within your budget.
We’ve found the majority of customers only have a budget that covers about 40%-60% of everything on their wish list.
Often times that’s OK though, because if we know your budget then we can help you prioritize your features list so that the most critical items get done in the initial release.
As you start generating revenue you can justify the investment of those other nicety features on your todo list.
What you think you want
What you can actually afford
Why don’t we skip the whole budget discussion and just design your kiosk and produce a quote?
Simple, we don’t want to waste your time or money, which is exactly what happens every time if we create a kiosk design without any budget parameters.
When a budget has not been set what inevitably happens is the customer comes up with a long wish list containing everything they could possibly dream up and asks that we include it in the design. Then our expert kiosk designers craft an absolutely fabulous custom kiosk design with every feature on the customers wish list.
We present a detailed quote and the customer inevitably tells us that’s more then they wanted to spend.
Now the customer tells us their budget and wishes they had done that from the start.
In this scenario a second design must be produced (which incurs additional charges and time) with less features until the design eventually fits within the customers budget.
By this time the customer is quite disappointed because they thought they were going to get their entire wishlist for some unrealistic price.
It’s not the customers fault. They’ve never designed a custom kiosk project and cannot be expected to know how much it costs.
We won’t let this scenario happen to you, which is why we insist on knowing your budget early on.
By telling us your budget upfront it ensures that the price is never too high because we’ll only design what you can afford. This is critical if you want to get your custom kiosk project built in the shortest time frame for an affordable price.
We guarantee that our kiosk design approach is in your best interest, which is the only way we work.
Learn more about how much it really costs to build custom kiosk software.
- Avoid These 12 Mistakes Companies Make on Their First Payment Kiosk - April 6, 2019
- 6 Tips for Boosting Customer Engagement at Your Kiosks - March 23, 2019
- How to Create a Customer Survey Kiosk - November 8, 2017